Saba Centra Enables Organizations to Reduce Costs and Increase Online Learning Effectiveness Across the Enterprise

REDWOOD SHORES, Calif.—March 24, 2009—Saba Software, Inc. (NASDAQ:SABA), the premier people management software and services provider, today announced that Saba Centra has helped leading organizations like the Internal Revenue Service (IRS), Mitel ® and CCC Information Services (CCC), save millions of dollars and increase learning effectiveness across the enterprise. Saba Centra’s robust, scalable Web conferencing and collaboration capabilities make it easy for organizations to deliver cost-effective, high-impact meetings and training that enhance organizational productivity.

“With Saba Centra, organizations have realized significant cost savings by moving more training and meetings online,” said A.G. Lambert, vice president of marketing for Saba. “Hundreds of Saba customers and millions of users around the world rely on Saba Centra’s robust collaboration capabilities to share knowledge, optimize critical learning initiatives and save money.”

Saba Centra In Action: Meet. Learn. Save.
Since 2001, the IRS has eliminated more than $140 million in travel and training expenses by having tens of thousands of IRS workers attend training sessions and meetings online using Saba Centra. Saba Centra helps IRS employees meet professional development training requirements virtually, as well as connect to, capture, and share best practices and expertise.

“Since installing Saba-Centra the IRS has saved millions in travel expenses associated with the training of our employees,” said Mitch Chazan, with IRS’ Web Integration, Collaboration and Development Branch. “This does not even begin to estimate the savings derived from events being held virtually that were previously cost prohibitive. In addition to saving the taxpayer’s money, Saba Centra improves the quality of our training programs, as managers are able to connect immediately with team members, regardless of location, to provide efficient collaboration and knowledge sharing.”

Mitel provides voice, video, and collaborative communications solutions and services for businesses in more than 90 countries—working through a network of more than 80 offices plus nearly 1,400 value-added resellers and partners. In the past, Mitel had technical specialists from its resellers and partners come to central classroom locations for up to two weeks to be trained, which incurred expensive air travel, accommodation, and other costs—in addition to pulling the techs out of the field and away from customers. With Saba Centra, Mitel now schedules half-day training sessions with virtual hands-on demonstrations.

“We have seen significant reductions in travel expenses for our resellers and partners in using Saba Centra for training,” said Lynn McCormick, senior manager, Training Development and Tools, Mitel University. “Our dealer network has been very pleased with the increases in productivity by not taking their techs out of the field for extended periods of time, and we have avoided expensive and time-consuming road shows to roll out new applications to our employees. With instructor and student interactivity and tools, we’ve also been able to increase the effectiveness of our online learning.”

CCC, a leading supplier of advanced software, communications systems, and Internet and wireless-enabled technology solutions to the automotive claims and collision repair industries, is using Saba Centra to provide its customers around the U.S. with interactive, online training sessions. Since it implemented Saba Centra, CCC is able to train customers effectively—regardless of their location—enhancing customer service while simultaneously reducing travel costs by more than 25%.

“CCC technology is at the heart of the claims and collision repair process, so getting our customers trained efficiently is a key component of ensuring customer satisfaction,” said Riyaz Adamjee, manager of communications services for CCC. “Saba Centra provides us with a solution that offers all of the power of a classroom online and has enabled us to train more people without incurring additional costs.”

Saba Centra is a robust, industry-leading Web conferencing and collaboration solution that enables employees, customers and partners to learn, interact and exchange knowledge online. Saba Centra streamlines end-to-end event management as well as provides features to create an optimal virtual classroom or online meeting experience. Saba Centra also offers superior VoIP capability, and provides excellent support for mixed bandwidth environments that extends accessibility to user populations around the world. For more information about Saba Centra, please visit http://na1.saba.com/

About Saba
Founded in 1997, Saba (NASDAQ: SABA) is the premier global provider of strategic human capital management (HCM) software and services. Saba’s people management solutions are used by more than 1,300 organizations and over 17 million end users worldwide. Saba’s solutions increase organizational performance by aligning workforce goals with organizational strategy; developing, managing and rewarding their people; and improving collaboration.

Saba product offerings address all aspects of strategic HCM and are available both on-premise and OnDemand (www.saba.com/products). To ensure long-term customer success, our global services capabilities and partnerships provide strategic consulting, comprehensive implementation services, and ongoing worldwide support.

Saba customers include Alcatel-Lucent; Bank of Tokyo-Mitsubishi UFJ; BMW; Caterpillar; CEMEX; Cisco Systems; Daimler; Dell; Deloitte Touche Tohmatsu; EDS, an HP company; EMC Corporation; FedEx Office; Insurance Australia Group; Kaiser Permanente; Lockheed Martin; Medtronic; National Australia Bank; Novartis; Petrobras; Procter & Gamble; Renault; Royal Bank of Scotland; Scotiabank; Singapore Ministry of Finance; Sprint; Standard Chartered Bank; Stanford University; Swedbank; Tata Consultancy Services; Wyndham International; Weyerhaeuser; Underwriters Laboratories; and the U.S. Army, U.S. Department of Health & Human Services, U.S. Department of Treasury/Internal Revenue Service, and U.S. Navy.