2,000-Employee Caterpillar Dealer Achieves Savings and Efficiencies with UltiPro® Delivered through SaaS

March 04, 2009

Weston, FL- March 4, 2009--Ultimate Software (Nasdaq: ULTI), a leading provider of end-to-end strategic human resources, payroll, and talent management solutions, today announced that its customer HOLT CAT® has improved reporting, reduced expenses, and improved numerous business processes since going live on UltiPro delivered through Ultimate’s software-as-a-service (SaaS).

HOLT CAT, a 2,000-employee Caterpillar dealership with 27 locations, chose UltiPro to reduce expenses and streamline its human capital management processes. With multiple offices to manage, Texas-based HOLT CAT needed a unified HCM that would allow it to easily generate HR/payroll-related reports on individual dealerships, specific regions, or on the company as a whole. HOLT CAT had been using an HR/payroll application provided by a payroll service bureau, and after 18 months of using the system, the heavy equipment dealership found the solution and its reporting tools inadequate. HOLT CAT selected UltiPro in 2003 and deployed the solution rapidly.

“The system we had before didn’t perform as we’d hoped, and it was causing us to spend too much time manually compiling information for reports, such as those needed for the Occupational Safety and Health Administration. With UltiPro, we were able to roll out the solution fast and gain control over our information. Now we can pull reports we need in seconds,” said Beth Heffeman, HRIS business manager for HOLT CAT. “UltiPro is also less expensive than our previous solution. Our initial analysis predicted a $100,000 annual savings. I think we are achieving or exceeding that figure.”

By using UltiPro to automate human resource and payroll business processes, organizations like HOLT CAT can minimize the cost and effort required to print, handle, mail, and store paper forms and paychecks while alleviating duplicate data entry. Because HOLT CAT’s employees and managers have access to their information via the Web portal, the company has moved to a paperless payroll and improved paper-intensive processes such as talent acquisition.

“With UltiPro Recruitment, we can get applicant details to hiring managers in the field quickly, and when a candidate is selected, the new hire’s HR/payroll information automatically moves into UltiPro without data entry,” said Bonnie Downey, payroll manager for HOLT CAT. “Before UltiPro, we had forms moving between dozens of different locations, bogging everyone down with paper and slowing our time-to-hire.”

HOLT CAT selected Ultimate’s SaaS delivery model, relieving the dealership of system maintenance responsibilities because Ultimate supports the servers, performs backups, and manages upgrades.

“Our IT staff has found UltiPro’s security to be excellent, and they are not only comfortable with Ultimate maintaining the hardware and software, they are happy about it,” said Downey. “With our previous provider, we didn’t need IT resources to support my team, and we didn’t want to go backwards. With UltiPro delivered through SaaS, every move we are making is a step forward.”

“Ultimate’s SaaS model gives businesses the best of both worlds—a sophisticated, end-to-end HCM solution that includes strategic reporting and analysis tools, without the IT burden of managing on-premise software or investing in infrastructure,” said Greg Swick, chief sales officer for Ultimate Software. “We are pleased that HOLT CAT has been able to improve its bottom line, cut costs, and reduce the amount of time staff spends on non-value added activities like data entry and handling paper forms.”

About Ultimate Software

A leading provider of end-to-end strategic human resources, payroll, and talent management solutions, Ultimate markets its award-winning UltiPro products as on-demand services through software-as-a-service (SaaS) and as on-premise software. Based in Weston, FL, the Company employs more than 900 professionals who are focused on developing the highest quality products and services. In 2008, Ultimate was the first HR/payroll SaaS provider to be audited and awarded the ISO/IEC 27001:2005 Certification for security management, was named the #1 “Best Product Development Team” in the nation by the American Business Awards, and was ranked the #1 best medium-size company to work for in America by the Great Place to Work® Institute. Ultimate has more than 1,700 customers representing diverse industries, including such organizations as The Container Store, Elizabeth Arden, Major League Baseball, The New York Yankees Baseball Team, Nintendo of America, Ruth’s Chris Steak House, and Sony Music Entertainment. More information on Ultimate’s products and services can be found at www.ultimatesoftware.com.