Beware of Open Source ERP Software

In the traditional enterprise climate, only the largest companies could afford to implement the infrastructure and hardware necessary to support a complete enterprise resource planning (ERP) system. Over the last decade, cloud computing has emerged as a powerful option for the small- to medium-sized enterprises (SMEs) seeking to leverage enterprise-level capabilities. Those companies not wanting to tie into long-term subscription-based contracts began to explore the potential in open source ERP software. If you are thinking of going this route, take a step back and consider the potential downside.

Open Source ERP Software Lacks Support

One of the perks in open source computing is the fact that a community of developers works on the platform to continue to improve its operation, functionality and interface. This is great for open source ERP software, as long as you know how to support the platform internally. Free never really means free and open source ERP software is no exception. The mere complexities of this type of implementation warrant an experienced consultant at best. With no company backing up the solution, you put your company at risk with open source ERP software implementation.

Will Your Open Source ERP Software Project End?

Open source capabilities are driven by the demand of a large user base. If you are catering to a niche market or you want a customized approach to your open source ERP software, you easily run the risk that your project could go the way of the bag phone. Open source platforms only thrive with a large user base and developer community. Once either one starts to diminish in numbers, you could find yourself in a situation where you have to make an investment. This reactive approach never plays well into your budget, so be proactive and anticipate such a shut down if you decide to implement open source ERP software.

Lack of Training for Open Source ERP Project

Training is always an essential part of any ERP project. Even if you are considering the deployment of an open source ERP project, how will your users be trained? Will you hire an outside consultant to help with this process, or do you expect your users to pick it up on their own? If yours is a dynamic and fast-paced environment, anything with a learning curve will be resisted by your users.

At the same time, if they don’t understand the benefit for their own department or job, they are likely to buck against the change. You will need to implement strong change management from the top down and guide your users through the process. If you can’t secure the proper training, don’t launch an open source ERP project.

Open source has come a long way since it first emerged on the scene and platforms like WordPress and Android have proven to be valuable market players. These platforms serve a different sub-set of the market, however. As business users, your employees desire platforms that make their jobs easier while connecting information and providing visibility. Going the route of an open source ERP software project could prove to be more than you can handle alone, negating any cost benefits you anticipated. Look at the big picture and determine just how much open source you can stomach.