Aberdeen Group Cites Epicor’s Ability to Deliver Strong Return on Investment with Low Total Cost of Ownership

IRVINE, Calif. — August 5, 2009 — Epicor Software Corporation (NASDAQ: EPIC), a leading provider of enterprise business software solutions for the midmarket and divisions of Global 1000 companies, today announced the results of a recent research report from Aberdeen Group that shows Epicor’s success in delivering low total cost of ownership (TCO) along with measurable return on investment to its midmarket customers. The survey results in the report, “Epicor Mid-Size Customers: Beating the Best-in-Class with Low TCO1,” measure Epicor against Best-in-Class standards and industry average figures for several key performance metrics.

“Through our recent survey of the ERP in Manufacturing landscape, we found Epicor’s midsized customers are producing 55% and 42% better-than-average results in inventory and administrative cost reductions respectively, and exceeding even our Best-in-Class standards in terms of scheduled improvements, and they are doing it at a lower cost,” said Cindy Jutras, Vice President and Research Fellow with Aberdeen Group. “In looking at Epicor’s total cost per user per percentage point of improvement, the analysis shows Epicor customers seeing 16% lower
cost than mid-size best-in-class; 61% lower than the mid-size industry average; and 51% lower than the total pool of midsize companies.”

The research data shows Epicor exceeding both best-in-class scores and industry average scores among midmarket companies in the areas of improvements in complete and ontime shipments; improvement of manufacturing schedule compliance; and overall average improvements. Epicor also exceeds industry average scores in reduction in administrative costs and reduction in inventory metrics.

TCO in Action
The report cites the TCO example of Epicor customer Symetrics Industries, LLC, a privately-held Florida corporation that specializes in the design, manufacture and testing of electronic systems for the U.S. Department of Defense, prime contractors and military organizations around the world. “Since 2005, (Symetrics) has seen its revenue per operator increase 82% and on-time delivery progressed from 88% to 92% in 2007.” Towards the end of 2008, on-time delivery was more than 99%.

“The research conducted by Aberdeen attests to Epicor’s commitment to delivering high performance solutions that help streamline and accelerate business processes to provide a tangible return-on-investment,” said George Klaus, chairman, president and CEO of Epicor. “The need to do more with less and reach financial and operational objectives is not limited to the midmarket. Companies of all sizes are realizing the capacity of Epicor solutions to deliver on the capabilities needed to run their business without the burden of a heavy cost of ownership.”

Visit www.epicor.com to download the complete report, “Epicor Mid-Size Customers:
Beating the Best-in-Class with Low TCO.”